At hothoodiesur, we value every single customer. And making sure the items get delivered to our customer as soon as possible is our priority. Usually, you will receive your order in 5-15 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-5 business days for us to process your order. Please note that this does not include holidays and weekends. remote area delivery 5-7 business days
It takes longer for us to process pre-ordered or customized item, please refer to the specific product page.
All of our apparel products are specially handmade after you placed your order.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Our customers do not have to wait, sometimes the order would be shipped from our manufacturer to customer directly in order to save shipping time. The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 1-2 days after the order is placed.
Note: For customized apparel products, after you placed your order, we do printing, cutting and then sewing to ensure the design is perfect. so please allow us 3-5 days to get our tasks done then we will ship and update you a tracking number.
Shipping time: This refers to the time it takes for items to be shipped from our manufacturer to the destination.For domestic orders, please allow 1-3 weeks from the time you place your order to receive your purchase.
For international orders, the time to receive your purchase may vary depending on the country. But we guarantee that your purchase will reach you in at most 2-4 weeks from the time you place your order.
Note: We also offer fast delivery by DHL, FedEx…(less than 1 week delivery 3-5 business days).
When you order 2 or more products, sometimes they will come in different parts, due to the lacking of products in our store. But we promise your purchases will reach to you without any lost. If you need some clarifications please let us know at support@Hothoodiesur.com and we’ll be happy to help.
The time of delivery contains the processing period and the shipping time.
If you haven’t received your package based on the above estimates, please kindly contact us via email: email@example.com